Wayne Harriman - Owner & Director
Following a three year NVQ level at Cauldon College in Stoke on Trent, I was given the opportunity to become an emergency gas engineer within the North West, contracted to National Grid. Many skills were learnt during this period, attending public reported gas escapes and gas related incidents. Becoming fully conversant with National Grid and now Cadent’s Policies and Procedures. My time as an emergency engineer came to an end in 2018 and I left with a personal CSAT Score of 9.4. I then became a part of the mains renewal project. Starting firstly in the West Midlands and then in 2020, the North West, as a Supply Services company for Network Plus.
Richard Leavens – Director
Richard has over 24 years experience in Plumbing and Heating installation.
He began as an apprentice plumber with Stephenson Plumbing. Following completion of his NVQ level 2 Plumbing and Heating he has worked with companies such as British Gas, Amec, National Grid, Skansa, Trio, Morrisons and Cadent. Which has provided him the experience and skills which are expected on customer focussed contracts.
Zoe Ward – Office Manager
My Career at WJH started in 2021, following Office work since I was 16. Managing staff and maintaining policies and procedures. Recording expenditure and managing budget. Ensuring adequate staff levels to cover absences and peaks of workload. Always promoting staff training and development, ensuring our staffs qualification and skills are at the highest level. Reviewing health and safety policies and RAMS ensuring our staff are as safe as possible and adhering to legislation. Using a range of software including email, spreadsheets, and databases to ensure the efficient running of the office. From staff to client contact, I ensure all queries and enquires are dealt with in an efficient and timely manner.
Engineers
Collectively as a business we have over a century’s worth of experience within the team and can provide a wide range of services with respect to Commercial and Domestic Purge and Relights. Predominantly, most of our engineers are North West based. All Engineers are Gas Safe registered and registered with Energy and Utilities Skill Register – EUSR. We hold all information for all engineers and could provide any information requested about our team. Some of the team excel in Customer Service activities and have been awarded on several occasions for their dedication toward the Customer Department.
Get in touch
Please feel free to contact us for more information or to discuss how we can help you.